List of Web Accessibility-Related Litigation and Settlements
This page lists a number of lawsuits and settlements which relate directly to web accessibility. Each case is listed with its plaintiff(s), defendant(s), the year in which it occured, and an URL at which you can find out more details. This list may already be out of date. I’ll try to keep it current.
| Plaintiff(s) | Defendant(s) | Year | Citation |
|---|---|---|---|
| CCB, et al. | Bank of America | 2000 | http://lflegal.com/2000/03… |
| NFB | HDVest, Intuit, HR& Block, Gilman & Ciocia | 2000 | http://www.ct.gov/AG… |
| NFB | AOL | 2000 | http://www.bc.edu/dam… |
| Bay State Council of the Blind | Fleet Bank | 2001 | http://lflegal.com/2001/02…/ |
| CCB, Florida Council of the Blind | Washington Mutual | 2002 | http://lflegal.com/2002/01… |
| Martin | MARTA | 2002 | http://www.sedbtac.org… |
| Bay State Council of the Blind | Sovereign Bank | 2002 | http://lflegal.com/2002/11… |
| NFB Pennsylvania | First Union | 2003 | http://lflegal.com/2003/01… |
| NY AG | Ramada Inn & Priceline | 2004 | http://www.ag.ny.gov/… |
| Access Now, Gumson, et al | Southwest Airlines | 2004 | http://www.icdri.org… |
| ACB | La Salle | 2005 | http://lflegal.com/2005/05… |
| NFB | Target | 2006 | http://www.nfb.org/nfb/NewsBot.asp? MODE=VIEW&ID=357 |
| La Marca | Capella | 2006 | http://chronicle.com… |
| Latif | Project Management Institute | 2006 | http://www.out-law.com/page-7692 |
| NFB | State of Texas | 2007 | http://www.nfb.org/nfb/NewsBot.asp? MODE=VIEW&ID=140 |
| NFB | Amazon | 2007 | http://www.icdri.org… |
| ACB, AFB, CCB | Radio Shack | 2007 | http://lflegal.com/2007/05… |
| Pierc, Byrne | Bank One | 2008 | http://lflegal.com/2003/06…/ |
| ACB, CCB | Experian/ Equifax/ TransUnion | 2008 | http://lflegal.com/2008/04… |
| Thompson | Sutter Health | 2008 | http://www.sutterhealth.org… |
| ACB, AFB, CCB | Rite Aid | 2008 | http://lflegal.com/2008/04… |
| Smith, Lewkowicz | Expedia.com, Hotels.com | 2009 | http://www.internetretailer.com/2009/01/27… |
| NFB | LSAC | 2009 | http://www.law.com… |
| ACB, AFB, CCB | Staples | 2009 | http://lflegal.com/2009/04… |
| NFB, ACB | Arizona State/ Princeton, Reed, Pace, Darden School of Business and Case Western |
2009 | http://www.nfb.org/nfb/NewsBot.asp? MODE=VIEW&ID=449 |
| ACB, AFB, CCB | CVS Caremark | 2009 | http://lflegal.com/2009/07… |
| NFB | SBA | 2009 | http://www.icdri.org/Press/NFB_SBA09.htm |
| US DoJ | City of Port St. Lucie, FL | 2009 | http://www.ada.gov… |
| NFB | SSA | 2009 | http://www.nfb.org/nfb/NewsBot.asp? MODE=VIEW&ID=463&SnID=24278539 |
| State of NY | HSBC | 2009 | http://www.ag.ny.gov… |
| NFB | Dept. of Ed | 2009 | http://www.reuters.com… |
| CCB | Jet Blue Airways | 2010 | http://lflegal.com/2010/10… |
| NFB | Penn State University | 2010 | http://www.nfb.org/nfb/NewsBot.asp? MODE=VIEW&ID=702 |
| ACB | American Cancer Society | 2011 | http://lflegal.com/2011/02… |
| NFB | Disney | 2011 | http://www.prweb.com/releases/2011/02… |
| ACB, CCB, Bay State Council of the Blind | MLB | 2011 | http://lflegal.com/2010/02… |
| Cullen | Netflix | 2011 | http://www.doncullen.net… [PDF] |
| NFB | New York University (NYU) | 2011 | http://www.nfb.org/NewsBot.asp? MODE=VIEW&ID=771 |
| NFB | Northwestern University | 2011 | http://www.nfb.org/NewsBot.asp? MODE=VIEW&ID=771 |
| NFB | Montgomery County MD | 2011 | http://www.nfb.org/NewsBot.asp? MODE=VIEW&ID=793&SnID=432951688 |
| NFB | Florida State University | 2012 | http://nfb.org/node/931 |
| NFB/ Sebastian Ibanez | Maricopa Community College District | 2012 | http://finance.yahoo.com/news… |
| Donna Jodhan | Government of Canada | 2012 | http://www.winnipegfreepress.com… |
If you or your organization need help with accessibility consulting, strategy, or accessible web development, contact Simply Accessible or email me directly at karl@simplyaccessible.com or call me at +1 443-875-7343
4 Responses to List of Web Accessibility-Related Litigation and Settlements
Leave a Reply Cancel reply
You must be logged in to post a comment.
Contact Me:
Telephone: +1 410.541.6829
Email: karl@karlgroves.comSign up for my mailing list.
Categories
- A11yBuzz
- Accessibility
- Accessibility Business Case
- Accessibility Testing
- Agile
- Agile Accessibility
- AQUA
- Compliance
- CSUN11
- CSUN13
- HTML5
- Managing Accessibility
- Me Saying Unpopular Things
- Personal
- Politics
- Presentations
- Professional
- Section 508
- Security
- Selling Accessibility
- Uncategorized
- usability
- WAI-ARIA








This is great — I’d like to see if being used and expanded, to develop an advocacy resource for consumers and attorneys. For example, if someone with a legal background (not necessarily formal) could review each decision and pick out the salient points, it’d simplify some of the legal research necessary for still more lawsuits. (BTW, is there an accessibility law project that could take this on?)
[...] This is a good list of accessibility complaints, with links to more information about each one. [...]
[...] List of several cases http://www.karlgroves.com/2011/11/15/list-of-web-accessibility-related-litigation-and-settlements/ [...]
[...] sued for workplace discrimination due to inaccessible ICT systems. While most publicity surrounding accessibility lawsuits tends to be oriented around publicly facing websites such as Southwest Airlines, Wells Fargo, and [...]