Category Archives: Accessibility Business Case

Some tough love: Stop the excuses, already.

Over a year ago, Dale Cruse called me “militant” about accessibility. I know I use strong language at times, but I actively try to have a softer touch. I think he meant it kindly anyway, but I worried a little. “Do I come off too strong?” I wondered. I get a lot of compliments on […]

How long does it take to test 25 Billion web pages

If you started it during the reign of Thutmose I of Egypt, you’d be done soon. Or you could invest several million dollars. Or maybe doing it is just a stupid idea in the first place On July 6, 2016, Michelle Hay of the company Sitemorse published an “article” (a term I’m using loosely here) […]

The Accessibility & SEO Myth

No, Accessibility doesn’t lead to better SEO. More importantly, this isn’t a good business case argument. It is time to put this one to rest. In order to formulate a good business case argument, you must be able to prove that Taking action ‘X’ will have ‘Y’ consequences and in this case the argument is […]

Sue Everyone

I hate this post. I hate the title of it. I hate what it implies. Even more, I hate how right it is. This will be the 124th posting on this blog. Although my posts and social media postings are rather strongly worded, I think I’ve also been clear that I don’t like selling accessibility […]

This one secret will save you $100,000 on accessibility

I’ve historically been very critical of the various Business Case arguments for accessibility given their lack of actual evidence. There’s one business case argument that I think is rock solid: The cost of remediation. The cost of remediation actually has two faces: The actual time-on-task it takes to fix issues, of course, but also the […]

One. Simple. Question. (and a follow-up)

Several weeks ago, Bryan Garaventa made a post to the WAI-IG mailing list. The email thread went somewhat sideways, because some list members didn’t “get it” but it died down quickly enough. AccessIQ reignited the issue, wondering “…do web accessibility professionals have a sense of humour?” My response? Clearly the answer is NO. Even when […]

US DOJ Intervenes in NFB et al. vs. HR Block Case

From the US Department of Justice’s ADA office: The Justice Department announced today that it seeks to intervene in a lawsuit against HRB Digital, LLC and HRB Tax Group, Inc. (“Block”) in federal court in Boston to remedy violations of the Americans with Disabilities Act (ADA). The department’s proposed complaint in intervention in the lawsuit, […]

Selling Accessibility: Framing the message

Yesterday I was doing some cleaning of my computer’s files and came across the slide deck for Selling Accessibility (which you can see under Presentations). It also reminded me of two things littering my desk for a while which I “borrowed” from my room at the Marriott in San Diego during last year’s CSUN Conference: […]

New Series Coming: Selling Accessibility

One of the things that has bothered me for a while during my career is that situation each of us has all too often found us in: Everywhere you turn, someone is throwing up roadblocks to accessibility. People always seem to have some excuse about why they cannot make something accessible. In my experience few […]

Chasing the Accessibility Business Case – Conclusion

Somewhere toward the middle of this series, someone tweeted a message to me saying “I’m having a hard time telling exactly what it is you do believe”. It will be this post, the conclusion, where I finally outline what I believe regarding the Business Case for Accessibility. Background In Chasing the Accessibility Business Case – […]