Category Archives: Managing Accessibility

Some tough love: Stop the excuses, already.

Over a year ago, Dale Cruse called me “militant” about accessibility. I know I use strong language at times, but I actively try to have a softer touch. I think he meant it kindly anyway, but I worried a little. “Do I come off too strong?” I wondered. I get a lot of compliments on […]

How long does it take to test 25 Billion web pages

If you started it during the reign of Thutmose I of Egypt, you’d be done soon. Or you could invest several million dollars. Or maybe doing it is just a stupid idea in the first place On July 6, 2016, Michelle Hay of the company Sitemorse published an “article” (a term I’m using loosely here) […]

What to do when you get sued… (revisited)

Rather than re-write my post What happens when you get sued for your inaccessible website, I wanted to revisit the topic entirely. A few years ago, I wrote a series of blog posts about the “Accessibility Business Case” Ultimately, I determined that reduction of legal risk was the most powerful business case argument. Recent events […]

Sue Everyone

I hate this post. I hate the title of it. I hate what it implies. Even more, I hate how right it is. This will be the 124th posting on this blog. Although my posts and social media postings are rather strongly worded, I think I’ve also been clear that I don’t like selling accessibility […]

What happens when you get sued for your inaccessible website

In the United States, the primary motivator for paying attention to accessibility seems to be risk avoidance. While I’d personally rather see people work to make their ICT systems more accessible because they believe in Universal Usability, litigation (or threats thereof) is what truly gets the discussion (and budget) moving for accessibility. Some argue that […]

This one secret will save you $100,000 on accessibility

I’ve historically been very critical of the various Business Case arguments for accessibility given their lack of actual evidence. There’s one business case argument that I think is rock solid: The cost of remediation. The cost of remediation actually has two faces: The actual time-on-task it takes to fix issues, of course, but also the […]

Measuring the harm of flawed academic papers

For several years I’ve been interested in finding and reading academic work in the field of web accessibility. I have a very strong belief that the things we say regarding web accessibility must be based on a significant amount of rigor and I hold in higher esteem those who base their statements on fact rather than […]

Everything you know about accessibility testing is wrong (Part 4)

…how many bigger issues have we missed wasting our time fixing this kind of crap? @thebillygregory Literally every single audit report I’ve ever done includes issues relating to the following: Missing alt attributes for images Missing explicit relationships between form fields and their labels Tables without headers or without explicit relationships between header cells and […]

Everything you know about accessibility testing is wrong (part 2)

In Everything you know about accessibility testing is wrong (part 1) I left off talking about automated accessibility testing tools. It is my feeling that a tool of any kind absolutely must deliver on its promise to make the user more effective at the task they need the tool to perform. As a woodworker, I […]

Everything you know about accessibility testing is wrong (part 1)

My first experience with accessibility and, therefore, accessibility testing, came from Bobby. In 1995, CAST launched Bobby as a free public service to make the burgeoning World Wide Web more accessible to individuals with disabilities. Over the next decade, Bobby helped novice and professional Web designers analyze and make improvements to millions of Web pages. […]