Resume

I have nearly a decade of professional experience in web design/ development and over 6 years experience doing usability and accessibility consulting for some of the largest E-commerce & software companies in the world as well as some of the largest US Federal agencies. I come to the table with the knowledge and experience necessary to handle everything from consultation to remediation and training and more.

Certifications

• Zend Certified Engineer: August 2009
• Master CIW Designer: August 2003

Clearances

• IRS Staff-like access and Sensitive But Unclassified (SBU) Clearance

Skills

A wide array of skills in web development including back-end development of database driven websites and web-based applications, front-end production, QA, web project management and Search Engine Optimization.

Extensive knowledge of and professional experience working in web usability and accessibility including technical and legal conformance with Section 508 of the Rehabilitation Act, Americans with Disabilities Act, UK DDA, AU DDA, BITV, and more.

Technical Skills

Advanced

• Languages: PHP , SQL, HTML/ XHTML, CSS
• Graphics/Web Authoring/ Development Tools: Adobe Creative Suite 4, NetBeans, Eclipse, SQLYog
• Operating Systems: Windows
• Misc/Office/ Auditing & QA Tools: AMP/ InFocus, AccVerify/ AccMonitor, Deque Ramp/ Worldspace, Microsoft Office , Corel Office , Salesforce, Webex, GoToMeeting

Intermediate

• Languages: XML , RSS, RDF, SMIL
• Assistive Technologies: JAWS, ZoomText, Window Eyes, VoiceOver, Dragon Naturally Speaking, NVDA
• Misc./Office: Adobe Acrobat, Adobe LiveCycle, Goldmine , Implement basic networking components, protocols, and servers

Functional

• Graphics/Web Authoring Tools: Adobe Illustrator , Adobe Flash, Adobe Flex
• Languages: ECMAScript/ JavaScript, jQuery, ASP, Java
• Operating Systems: Mac OS, Linux
• Misc: Apache Server, MySQL Server Administration

Experience

Simply Accessible – September 2012 – Present

Perform an array of accessibility related services including development, testing, consulting, training for a broad range of US and international clients.

Deque Systems – Director of Training – July 2010 – September 2012

• Design & deliver all training for clients on the topics of accessibility and the use of Deque Systems’ Worldspace
• Perform consulting for government and large private sector clients

SSB BART Group – Director of Product Development and Strategic Planning – January 2009 – July 2010

• Played critical role in the development of the company’s flagship product, AMP, including interface design and specification development. Responsible for 338 current and upcoming features in the product.
• Spearheaded the release to market of SSB’s AMP Express, a free online automated accessibility testing service.
• Managed all marketing and e-marketing activities for the company including hard and soft marketing material, press releases, web materials, e-mail list, and more
• Developed and delivered all demo materials for the company’s products, AMP and InFocus
• Developed and managed the company’s technical support process
• Coordinated, participated in, and presented at usability and accessibility related events on behalf of the company
• Trained client services and sales staff on the company products

SSB BART Group – Senior Accessibility Consultant – October 2007 – January 2009

• Manage the delivery of SSB assessment projects utilizing SSB’s Unified Audit Methodology.
• Performed Accessibility Audits and consulting for an array of client including: BMC Software, Lockheed Martin, Royal Bank of Canada, Monster Government Solutions, Adobe, and more.
• Played critical role in the development of the company’s flagship product, AMP, including: Interface design, additions to and improvements of Best Practices and content, and the development of DCQL tests for automated checks by InFocus.
• Provided long-term consultation to the Internal Revenue Service’s IRAP office in support of dozens of ELC projects.
• Played a critical role in implementing support for WCAG 2.0 within AMP/ InFocus.

User-Centered Design, Inc. – Director of Web Development – April 2004 – October 2007

• Responsible for managing the development of Web sites, intranets, and extranets for an array of clients that includes National Cancer Institute, Aerospace Medical Association, Sprint Nextel, Food & Drug Administration and dozens more.
• Delivered training and workshops relating to accessibility and website/ web application production.
• Performed accessibility review for clients.
• Contributed to expert reviews and in-lab usability studies of client sites.
• Manage personnel and subcontractors working on our projects.
• Developed 7-tiered Accessibility Review & Remediation Process .

NASA Federal Credit Union – E-Commerce Manager – April 2003 – April 2004

• Manage E-Commerce efforts of credit union with over $650,000,000 in assets, including assuring quality of public website, home banking system, and management of third-party solutions.
• Manage online marketing efforts and introduction of new products on the web.
• Developed extranet site for Credit Union Ambassadors to allow member company’s human resource personnel to assist in marketing directly to their fellow employees. This site awarded a CUES Diamond Award For E-Marketing .
• Served on the Procedures Committee, Technology Access Group, and Member Advocacy Group
• Designed & performed small-scale usability studies on the site.

Independent Contractor – November 2001 – present

• Perform production and programming for an array of clients both large and small, often on a sub-contract basis for other web development companies.

Previous Work History

Previous work history (unrelated to Web Development) is available upon request, to demonstrate my experience in personnel and project management.

Affiliations

• Usability Professionals’ Association (UPA)
• Society for Technical Communication (STC) , AccessAbility SIG, Usability SIG
• International Webmasters Association (IWA)
• Internet Society (ISOC)
• Association for Computing Machinery (ACM), SIG CHI

References

• Professional Reference: Sharron Rush, Knowbility. Phone 512.305.0310; Email srush@knowbility.org
• Professional Reference: Matthew Feldman, Pragmatics, Inc. Email hlpsom1@gmail.com
• Other references available on request.